VISA Credit Cards

Wondering if that call from the fraud department is real? Learn more at waunafcu.org/fraudprotection

Check Out Our New Cards

Rewards Visa Image

Rewards Visa

- Tap to Pay
- No Annual Fee
- Earn Merchandise and Travel Rewards

Platinum Visa Image

Platinum Visa

- Tap to Pay
- No Annual Fee
- Easy Balance Transfers

New Debit Image

Debit Card

- Tap to Pay 
- Debit Card Controls
- Always On Fraud Monitoring
- Accepted Everywhere Visa is 


Great Card Features

Mobile Wallet puts your credit or debit card directly on your mobile device. It's a more simple and more secure way to make payments. Our cards now support Apple Pay, Google Pay, and Samsung Pay

  • Contactless Payment is a simple & secure way to pay at the register with just a tap of your card

VISA Click to Pay gives a secure checkout experience, without having to remember a password

  • Account Updater makes it easier for you to make sure your automatic payments are up-to-date and accurate with participating merchants when you get a new card number

VISA 3-D Secure is VISA's new and improved way to ensure that rightful owner of the VISA account. All members are automatically protected

Debit Cards

Q: Will I get a new WCU Visa Debit Card?
A:
Yes. We are sending out new cards in 2024, and you will be notified once yours is on the way.

Q: What is a contactless card and what are the benefits?
A:
A contactless card allows cardholders to “wave” their contactless card over a contactless-enabled point-of-sale (POS) terminal. The embedded antenna transmits the payment info to the contactless-enabled terminal using a one-time use code with each transaction. These new features allow for a secure, fast, and easy transaction process.

Q: How secure are contactless cards?
A:
Every contactless card payment transaction includes a one-time-use, dynamic data for the transaction. This same data cannot be used for other transactions. In addition, each contactless device must have its own unique secret key and this key is never transmitted.

Q: How do I make a contactless card transaction?
A:
Verify that there is a Contactless symbol on the transaction terminal. Tap or hold your WCU Visa debit or credit card within 3 inches or so of the transaction terminal.

Q: How do I use my card if a terminal does not have the contactless symbol/feature?
A:
Your new card also includes an embedded microchip and magnetic stripe, so that if you find your favorite stores have not updated their transaction terminals, you can use your new card in the same way that you’ve been using your old card.

Credit Cards

Q: Why is Wauna Credit Union issuing new credit cards to current cardholders?
A:
We’ve been looking for ways to upgrade our credit cards as part of our effort to continuously improve the products and services we offer to our members. Our new cards introduce contactless payment and have increased security protections.

Q: What are the feature improvements?
A:
There are several exciting feature improvements. Members will now be able to see real-time balances and payoffs directly in U banking online and mobile banking. In addition, you’ll be able to directly pay your balance from your checking or share accounts

Q: Do the new cards look the same?
A:
No. Our new WCU Visa credit and debit cards have a new look representing the natural beauty of our footprint. Go to waunafcu.org/creditcards to see the new designs.

Q: Will the rate and terms change?
A:
No. Your current WCU Visa credit card rate and terms will remain the same.

Q: Will my existing card alerts be converted to the new card?
A:
No. You will need to establish alerts for your new credit or debit card.

Q: Will the Customer Service number remain the same?
A:
 The new Card Support and Lost or Stolen Card number will be 1.866.611.4893 for credit cards and 866.820.0198 for debit cards.

Q: Will my payment mailing address change?
A:
No, the payment mailing address will remain PO Box 67, Clatskanie, OR 97016

Q: What happens to my existing reward points?
A:
Existing reward points will be converted to our new system. We will email your rewards point balance.  Your points totals will eventually be shown on your monthly statement.

Report Lost/Stolen Credit Card

  • Inside United States: 866-611-4893
    -For debit card call 866-820-0198
  • Outside United States: 727-299-2449

Card Disputes

  • Submit Card Disputes: 800-773-3236
  • Follow the prompts

Important Contact Information

  • General Information:    866-611-4893
    -For debit card call 866-820-0198
  • Activate/Set PIN:    888-886-0083

How We Keep You Secure


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