Contact Us
Virtual Services Center
Toll Free: 1-800-773-3236
WaunaCU
Now Video Chat
Info
Report Lost or Stolen Credit Card
To file a member complaint, please click on the button below to send an email to our Supervisory Committee. Please describe the incident or issue with as much detail as possible, including date, your name, and any other pertinent information.
Member Complaint
Localized Virtual Service Center
At Wauna Credit Union, we're proud to offer our members a Localized Virtual Service Center that brings personalized banking right to your fingertips. Whether you need to open a new account, complete address changes, make account deposits, wire transfers, withdrawals, balance inquiries, loan payments, loan advances, order checks, etc. our Virtual Consultants are here to assist you every step of the way.
When you call our Virtual Service Center, you're not speaking to someone thousands of miles away you’re connecting with a dedicated consultant located right in Astoria, Oregon, on the second floor of our Astoria branch. This localized service ensures you receive the attention and expertise that only comes from someone who truly understands the needs of our community.
At Wauna Credit Union, we believe that local service matters. Experience the difference with our Virtual Service Center, where convenience meets the personal touch of home.
Online Banking Email Us Branch Locations ViDEO Tellers ATM Locations
If you'd like to file a complaint to our supervisory committee visit our about us page and provide your member number, the date of the incident if applicable, and a brief description of your complaint.
Address and Member Contact Change Form
To update your contact details, simply download and complete our Member Contact Change Form. You can submit the form in any of the following ways:
• In Person: Drop off the completed form at your nearest Wauna Credit Union branch.
• By Mail: Print and mail the form to your local branch.
For more convenience, you can also update your contact information via WaunaCUNow or through our online banking platform.