July Statement Insert

Cascade Crest Insurance
Car insurance through your credit union?
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And switching is easy?
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Did you recent insurance renewal bring you to tears?
We can help with discounted rates for being a WCU member
Cascade Crest Insurance
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June Statement Insert

Insert image - text below

Funds Availability Disclosure Changes effective July 1, 2020

The Funds Availability Policy Disclosure was updated July 1, 2020 to reflect inflationary increases to check hold amounts on deposits to transaction accounts. The amount of your deposit available on the first business day after the day of your deposit has increased from $200 to $225. The amount available on the second business day on special exception holds such as large deposits, new account deposits, and deposits to repeatedly overdrawn accounts increased from $5,000 to $5,525. The updated Funds Availability Policy Disclosure document is available on the credit union website. You may contact the credit union for additional information.

Important Information About Shared Branching

Effective June 30, 2020, Wauna Credit Union is no longer participating in CO-OP’s Shared Branching Network. Wauna Credit Union continues to maintain membership in the CO-OP ATM Network, which allows surcharge free withdrawals and deposits (where accepted) at over 35,000 locations nationwide.

Additionally, virtually every transaction done through Shared Branching can easily be completed via our U-Banking online and mobile banking tools, which may be accessed at waunafcu.org.

And, of course, you may always give us a call at 800-773-3236 if you need assistance accessing your money. We are here to help.

A Message from Our CEO and President

As a trusted, financial cooperative owned and operated by the honest and hardworking members of our communities for the past 53 years, we are committed to reducing inequality, hatred, and violence. Because your physical, mental, and financial well-being remain the highest of our priorities, it is not only our belief that all Wauna Credit Union service be delivered without judgement, bias, or fear, but also that as your allies in the fight for good, we believe in the credit union philosophy of people helping people. You are our people, and we are yours. Thank you for being a valued member, and thank you for being you.

Robert Blumberg
CEO and President

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We Say Yes To Your Mortgage
Purchase, Refinance, Build
waunafcu.org, 800-773-3236, 24/7 Lending
Individuals Welcome
Wauna Credit Union, Equal Housing Authority, Federally Insured by the NCUA
NMLS 421867
Every individual is welcome to apply for a mortgage. Membership is not required to submit an application.

May Statement Insert – Cash Back, 90-Days No Payments

Important Information About Shared Branching

Effective June 30, 2020, Wauna Credit Union is longer participating in CO-OP’s Shared Branching Network. Wauna Credit Union continues to maintain membership in the CO-OP ATM Network, which allows surcharge free withdrawals and deposits (where accepted) at over 35,000 locations nationwide.

Additionally, virtually every transaction done through Shared Branching can easily be completed via our U-Banking online and mobile banking tools, which may be accessed at waunafcu.org.

And, of course, you may always give us a call at 800-773-3236 if you need assistance accessing your money. We are here to help.

Cash Back

1%* cash back, 90-days no payments
Move your vehicle, watercraft, off-road, or unsecured loan to us
Individual Needs Welcome
#Keepthedistance, waunafcu.org, 24.7 Lending, #savelives

*Upon loan approval, current and new Wauna CU members who refinance a qualifying loan currently financed elsewhere to Wauna Credit Union become eligible to receive: 1. Immediate Cash Rebate equal to 1% of the approved loan value; 2. 90-Days No Payments (interest will continue to accrue during the 90-day period); and, 3. Wauna CU will pay the vehicle title transfer fee up to $100 (member is responsible to pay any additional amount). Qualifying Loans: Auto, Truck, SUV, Van, Motor home, trailer, boat, watercraft, motorcycles, side-by-sides, quads, and unsecured loans such as home furnishings, tuition, personal loans, etc. Minimum loan amount to qualify for special terms: $2,000; Maximum rebate allowed is $500 per qualifying loan. These special, promotional financing terms end at close of business June 30, 2020. Rates & financing are offered based on applicant’s credit worthiness and term of the loan. Note: the promotional cash rebate paid to a member may be forfeit if the loan balance is paid in full within 180-days of the loan funding date. Membership with Wauna CU required to be eligible for this special offer. Federally insured by the NCUA.

Cascade Crest Insurance

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April Statement Insert

The credit union philosophy is “People Helping People” – we live and breathe this philosophy, and are working
diligently to provide a full portfolio of products and services to assist during times of hardship or other interferences as
circumstances unfold. If you are worried about your finances or simply want to discuss possibilities, please contact us right away to review options. We have also made the decision to extend a variety of low-cost borrowing options, which may help contribute to your ability to cope and maintain the necessities of life for you and your families during times of need,
including our EZ$ Loan (up to $1,100), EZ$ Premium Loan (up to $2,600), and our Home Equity Line of Credit options. Above all, please contact us if you need help.
Robert Blumberg
CEO and President
Wauna Credit Union
24/7 Lending
waunafcu.org
800-773-3236
Federally insured by the NCUA
NMLS 421867

Letter from Robert

WaunaCU Now
Video Chat with A Member Consultant Live
Available Regular Business Hours Mon – Sat
WaunaCU Now lets you video chat with a local branch Member
Consultant directly from waunafcu.org/waunacu-now.shtml, or from the WaunaCU Now apps available from the Apple or Android app stores.
Because we want to keep the friendly face-to-face experience our members have come to expect, WaunaCU Now is staffed by our in-branch Member Consultants and Mortgage Team members. Don’t be surprised to see a familiar face on the screen.
WaunCU Now is available during regular business hours.
Mon-Thur 9 am – 5:30 pm
Fri 9 am – 6 pm
Sat 9 am -3 pm

Individual Needs Welcome

Cascade Crest Insurance
We’re here for you
Yes We’re Open
And ready to help you in any way we can. We’re working remotely, but it’s business as usual.
www.cascadecrestinsurance.com
503-728-4391

March Statement Insert

A note from Wauna Credit Union. This statement insert was sent to printers in early March, before the current COVID-19 pandemic, and resulting economic impact. The images, and copy in this month’s statement reflect a very different world than we are in today. Our programs, offerings, and incentives mentioned below, are still there to help you, our member owners.

Page 1 insert text below

Rebates for Every Individual
1%* cash back 60  days no payments
When you move your vehicle, watercraft, off-road, or unsecured loans to us.
*Special Promotional Terms: Upon loan approval, current and new Wauna CU members who refinance a qualifying loan currently financed elsewhere to Wauna Credit Union become eligible to receive: 1. Immediate Cash Rebate equal to 1% of the  approved loan value;  2. 60-Days No Payments (interest will continue to  accrue during the 60-day period); and, 3. Wauna CU will pay the vehicle title transfer fee up to $100 (member is responsible to pay any additional amount) . Qualifying Loans: Auto, Truck, SUV, Van, Motor home, trailer, boat, watercraft, motorcycles, side-by-sides, quads, and unsecured loans such as home furnishings, tuition, personal loans, etc. Minimum loan amount to qualify for special terms:  $2,000; Maximum rebate allowed is $500 per qualifying loan. These special, promotional financing terms end at close  of business April 30, 2020. Rates & financing are offered based on applicant’s credit worthiness and term of the loan. Note : the promotional cash rebate paid to a member may be forfeit if the loan balance is paid in full within 180-days of the loan funding date. Membership with Wauna CU required to be eligible for this special offer.

WE SAY YES
HOME EQUITY LINES OF CREDIT
1.99% APR* INTRO RATE FOR 6 MONTHS THEN EQUAL TO PRIME CURRENTLY 3.25% **PLUS 0 – 8%
BORROW UP TO 100% OF YOUR HOME’S VALUE
NO LOAN ORIGINATION COSTS

  • APR: Variable Annual Percentage Rate. This Promotional financing applies to new HELOC (Home Equity Line of Credit) accounts opened between February 1 and July 31, 2020. No closing costs except appraisal if required. Estimated appraisal cost: $745. Your interest rate and credit limit will be determined based on individual credit worthiness. An early closure fee (Title, Recording, Flood Determination; Total is approximately $250) is applied if the loan is closed within the first 36 months. A $35 annual fee will be waived if the Total Finance Charges paid during the previous 12 months is equal to or exceeds $35. The APR includes interest only and no other costs, and could change at any time. Variable Rate is equal to the Prime Rate index (currently 4.25°l APRas of March 5, 2020) as published in the Wall Street Journal and is subject to change. To determine the APR which will apply to your account, an interest rate margin (currently 0% APR – 8% APR) will be added to the current Prime Rate Index. In no event will the regular APR be less than the Prime Rate Index or more than18% APR or applicable state law. The 1.99% Promotional APR is available for 6 months after the loan is funded. At the beginning of the 7th month, your regular rate will be applied. Minimum monthly payment may change as a result of interest rate changes. Home Equity loans may qualify for tax deductible interest. Consult with your tax advisor for details. This promotional Home Equity Line of Credit enables qualified borrowers to finance up to 100% of their home value. There are no Loan Origination Costs. Some restrictions apply. Membership with Wauna Credit Union is required for a HELOC to be funded. Visit waunafcu.org for member eligibility details. This special offer ends July 31, 2020.
Page 2 insert text below

Credit Union Youth Month
Individuals Welcome
Awesome Prizes! Magical Fun!
Open or deposit money into a youth account.
Youth members could win up to $200* or an Amazon Fire Tablet!*
Adopt-A-Teacher: Visit our website to nominate your favorite teacher. The teacher with the most votes wins $500!
*This promotion is limited to youth age 17 or younger who establish a new, personal membership Jump Start Club account during April 1-30, 2020. Wauna Credit  Union will deposit the initial $5 to qualifying members’ new account. Visit waunafcu.org for  membership eligibility  and promotional  prize details. To become eligible for the prize drawings, a minimum $5 deposit must be made to qualifying new youth member’s account before close of business Friday, April 30, 2020.  Winning entries will be determined by random drawing Monday, May 11th. Odds to win a prize: Approximately 1 in 150. No purchase is required. Prize values: 1 (one) Kid’s Fire Tablet @ $59 .99 (age eligibility : 0-10) ; 1 (one) Fire Tablet @ $ 59 .99 (age eligibility: 10-17) ; and, 1 (one) $100 deposited to recipient’s account (age eligibility: 0-17). Recipients will be contacted by the Credit Union. Scavenger Hunt prize value: $20; No entry required. Limited to any current member age 17 or younger. Available at all branches except Astoria Safeway and Long Beach. Wauna Credit Union, 101 Truehaak Street SE, Clatskanie OR 97016 .

You’re taking it easy
We’re making it easy. Our agency will personally tailor affordable coverage solutions for you and your family. Service that’s totally personal, so you can sit back and take it easy.
www.cascadecrestinsurance.com (503) 728-4291

INDIVIDUAL GRADUATES WELCOME!
Apply for our Student Scholarships! Deadline is April 15th
Apply at: waunafcu.org

February Statement Insert: Home Equity, Loan Rebates, Credit card

Insert page 1

WE SAY YES
HOME EQUITY LINE OF CREDIT
1.99°10 APR* INTRO RATE FOR 6 MONTHS. THEN,
EQUAL TO PRIME RATE INDEX, CURRENTLY 4. 75°10
BORROW UP TO 100% OF YOUR HOME’S VALUE
NO LOAN ORIGINATION COSTS

*APR: Variable Annual Percentage Rate. This Promotional financing applies to new HELOC (Home Equity Line of credit) accounts opened between February 1 and July 31, 2020. No closing costs except appraisal if required. Estimated appraisal cost: $745. Your interest rate and credit limit will be determined based on individual credit worthiness. An early closure fee (Title, Recording, Flood Determination; Total is approximately $250) is applied if the loan is dosed within the first 36 months. A $35 annual fee will be waived if the Total Finance charges paid during the previous 12 months is equal to or exceeds $35. The APR includes interest only and no other costs, and could change at any time. Variable Rate is equal to the Prime Rate index (currently 4.75% APR as of Jan. 20, 2020) as published in the Wall Street Journal and is subject to change. To determine the APR which will apply to your account, a margin ( currently 0.00% APR – 8.50 APR) will be added to your current index rate. As of Jan. 20, 2020, the Variable Annual Percentage Rate for Home Equity Lines of Credit ranged from 4.00% to 12.00%. In no event will the regular APR be less than the Prime Rate Index or more than 18% APR or applicable state law. The 1.99% Promotional APR is available for 6 months after the loan is funded. At the beginning of the 7th month, your regular rate will be applied. Minimum monthly payment may change as a result of interest rate changes. Home equity loans may qualify for tax deductible interest. Consult with your tax advisor for details. This promotional Home Equity Line of Credit enables qualified borrowers to finance up to 100% of their home value. There are no Loan Origination Costs. Some restrictions apply. Membership with Wauna Credit Union is required for a HELOC to be funded. Visit waunafcu.org for member eligibility details. This special offer ends July 31, 2020. NMLS 421867

REBATES For Every Individual
1%* Cash Back
60 days no payments
When you move your vehicle, watercraft, off-road, or unsecured loans to us.
*Special Promotional Terms: Upon loan approval, current and new Wauna CU members who refinance a qualifying loan currently financed elsewhere to Wauna Credit Union become eligible to receive: 1. Immediate Cash Rebate equal to 1 % of the approved loan value; 2. 60-Days No Payments (interest will continue to accrue during the 60-day period); and, 3. Wauna CU will pay the vehicle title transfer fee up to $100 (member is responsible to pay any additional amount). Qualifying Loans: Auto, Truck, SUV, Van, Motor home, trailer, boat, watercraft, motorcycles, side-by-sides, quads, and unsecured loans such as home furnishings, tuition, personal loans, etc. Minimum loan amount to qualify for special terms: $2,000; Maximum rebate allowed is $500 per qualifying loan. These special, promotional financing terms end at close of business April 30, 2020. Rates & financing are offered based on applicant’s credit worthiness and term of the loan. Note: the promotional cash rebate paid to a member may be forfeit if the loan balance is paid in full within 180-days of the loan funding date. Membership with Wauna CU required to be eligible for this special offer.

Invest In Yourself
The future isn’t always predictable, but it’s better
to plan now than to have questions later. Not only do Individual retirement accounts (IRAs) offer significant tax advantages, but also, investing in an IRA at Wauna Credit Union sooner than later gives your money more time to blossom.

Looking to make a switch?
Get a quote today!
503.728.4391
www.cascadecrestinsurance.com
Cascade Crest Insurance

Insert page 2

Transfer your balances to us and save
0% Intro APR^ for 6 Months
Rewards APR After:
11.15% 18.00%
Platinum APR After:
9.90% – 17.90%
^The special 0% Introductory Rate applies to qualifying balance transfers processed through March 31, 2020. The Introductory Rate will begin on the date the balance transaction is processed and remain in effect for 6 billing cycles, at which time the terms of the cardholder’s Credit Card Account Agreement will apply. Current rate for VISA Rewards is 2.99%-18.00% APR, and for VISA Platinum 9.90%-17.90% APR. A Balance Transfer Fee equal to 3% of the total balance or $20, whichever is greater, will be assessed at the time the balance transfer is processed. Balance transfers from other accounts issued by Wauna Credit Union do not qualify for the special terms, nor will any amount of debt which would cause the account holder’s credit card balance to exceed their credit limit. Failure to abide by the terms and conditions of the Wauna CU Credit Card Account Agreement may result in forfeit of the Introductory Rate. APR: Annual Percentage Rate. This special promotional offer ends at close of business March 31, 2020. Complete promotion details available at waunafcu.org. Membership with Wauna Credit Union is required.

Annual Meeting Reminder
Our 53rd Annual Meeting is Tuesday, March 17th at 6:30pm
Where: Erlene Darby Learning Center 49249 Hwy 30, Westport, OR
Doors open at 6pm.
Light refreshments served.
We look forward to seeing you there!

Wauna Credit Union
24/7 banking
waunafcu.org
800-773-3236
Equal Housing Opportunity

January Statement Insert – Rebate, Balance Transfer

REBATES For Every Individual
1%* cash back
60 days no payments
When you move your vehicle, watercraft, off-road, or unsecured loans to us.
Federally insured by the NCUA
*Special Promotional Terms: Upon loan approval, current and new Wauna CU members who refinance a qualifying loan currently financed elsewhere to Wauna Credit Union become eligible to receive: 1. Immediate Cash Rebate equal to 1% of the approved loan value; 2. 60-Days No Payments (interest will continue to accrue during the 60-day period); and, 3. Wauna CU will pay the vehicle title transfer fee up to $100 (member is responsible to pay any additional amount). Qualifying Loans: Auto, Truck, SUV, Van, Motor home, trailer, boat, watercraft, motorcycles, side-by-sides, quads, and unsecured loans such as home furnishings, tuition, personal loans, etc. Minimum loan amount to qualify for special terms: $2,000; Maximum rebate allowed is $500 per qualifying loan. These special, promotional financing terms end at close of business April 30, 2020. Rates & financing are offered based on applicant’s credit worthiness and term of the loan. Note: the promotional cash rebate paid to a member may be forfeit if the loan balance is paid in full within 180-days of the loan funding date. Membership with Wauna CU required to be eligible for this special offer.

Transfer your balances to us and save
0% Intro APR^ for 6 Months
Rewards APR After:
11.15% 18.00%
Platinum APR After:
9.90% – 17.90%
^The special 0% Introductory Rate applies to qualifying balance transfers processed through March 31, 2020. The Introductory Rate will begin on the date the balance transaction is processed and remain in effect for 6 billing cycles, at which time the terms of the cardholder’s Credit Card Account Agreement will apply. Current rate for VISA Rewards is 2.99%-18.00% APR, and for VISA Platinum 9.90%-17.90% APR. A Balance Transfer Fee equal to 3% of the total balance or $20, whichever is greater, will be assessed at the time the balance transfer is processed. Balance transfers from other accounts issued by Wauna Credit Union do not qualify for the special terms, nor will any amount of debt which would cause the account holder’s credit card balance to exceed their credit limit. Failure to abide by the terms and conditions of the Wauna CU Credit Card Account Agreement may result in forfeit of the Introductory Rate. APR: Annual Percentage Rate. This special promotional offer ends at close of business March 31, 2020. Complete promotion details available at waunafcu.org. Membership with Wauna Credit Union is required.

Looking to Make a Switch
Get a quote today! 503.728.4391
www.cascadecrestinsurance.com
Cascade Crest Insurance

December Statement Insert Board of Directors

Transfer your balances to us and save

0% Intro APR* for 6 Months
Rewards APR After: 2.99% – 18.00%
Platinum APR After: 9.90% – 17.90%
Wauna Credit Union
24/7 Lending
waunafcu.org
800-773-3236
Federally insured by the NCUA
*The special 0% Introductory Rate applies to qualifying balance transfers processed through March 31, 2020. The Introductory Rate will begin on the date the balance transaction is processed and remain in effect for 6 billing cycles, at which time the terms of the cardholder’s Credit Card Account Agreement will apply. Current rate for VISA Rewards is 2.99%-18.00% APR, and for VISA Platinum 9.90%-17.90% APR. A Balance Transfer Fee equal to 3% of the total balance or $20, whichever is greater, will be assessed at the time the balance transfer is processed. Balance transfers from other accounts issued by Wauna Credit Union do not qualify for the special terms, or will any amount of debt which would cause the account holder’s credit card balance to exceed their credit limit. Failure to abide by the terms and conditions of the Wauna CU Credit Card Account Agreement may result in forfeit of the Introductory Rate. APR: Annual Percentage Rate. This special promotional offer ends at close of business March 31, 2020. Complete promotion details available at waunafcu.org. Membership with Wauna Credit Union is required.

Rebates for Every Individual

1%^ Cash back
60 Days No Payments

When you move your vehicle, watercraft, off-road, or unsecured loans to us.

^Special Promotional Terms: Upon loan approval, current and new Wauna CU members who refinance a qualifying loan currently financed elsewhere to Wauna Credit Union become eligible to receive: 1. Immediate Cash Rebate equal to 1% of the approved loan value; 2. 60-Days No Payments (interest will continue to accrue during the 60-day period); and, 3. Wauna CU will pay the vehicle title transfer fee up to $100 (member is responsible to pay any additional amount). Qualifying Loans: Auto, Truck, SUV, Van, Motor home, trailer, boat, watercraft, motorcycles, side-by-sides, quads, and unsecured loans such as home furnishings, tuition, personal loans, etc. Minimum loan amount to qualify for special terms: $2,000; Maximum rebate allowed is $500 per qualifying loan. These special, promotional financing terms end at close of business April 30, 2020. Rates & financing are offered based on applicant’s credit worthiness and term of the loan. Note: the promotional cash rebate paid to a member may be forfeit if the loan balance is paid in full within 180-days of the loan funding date. Membership with Wauna CU required to be eligible for this special offer.

Are You Pre-Approved?

Find out when you log into U-Banking and click the pre-approvals tab

Cascade Crest Insurance

Auto, home, life, business
Coverage you deserve
Rates you can afford
All from an agency you can trust.
Get a free insurance quote today!
877-362-4391
www.cascadecrestinsurance.com

53rd Annual Meeting

Erlene Darby Learning Center 49249 Hwy 30, Westport, OR

Tuesday, March 17th, 2020, 6:30pm

Doors open at 6pm/Light refreshments served

The Board of Directors has approved three nominees for three positions on the Board of Directors from applications submitted by members. Their names and biographical information are included below.

William “Bill” Delager, Incumbent, Birkenfeld

I am a lifelong resident of Oregon. I attended Clackamas High School, Oregon State University and I earned a PHO in Economics from Portland State University. I am married to Sheila, a high school classmate. We have two daughters and three granddaughters. I am retired from the Air Force and Air National Guard. Sheila is a retired CPA. We are enjoying retirement, tending our farm and active in volunteer activities. In the past I have served on the Mist-Birkenfeld Rural Fire Protection District Board, the Upper Nehalem Watershed Council Board and the Columbia Soil and Water Conservation District Board. I appreciate having had the  opportunity  to represent you on the  Wauna  Board these past eight years. I look forward to serving again. Thank you.

Erick Holsey, Incumbent, Clatskanie

I am interested in serving on Wauna  Federal  Credit Union  Board  of  Directors as an  opportunity  to  serve my  community  in the spirit of volunteering. I am a longtime resident  of Clatskanie,  a  graduate  of Clatskanie  High  School,  US  Army  veteran and currently employed at Columbia River  Fire & Rescue/Scappoose  Rural  Fire Protection  District. My  educational background is a Bachelor of Science in Fire Service  Administration  with  a  minor  in  chemistry  from  Western  Oregon University and A.A.S degrees in Fire Suppression, Emergency Medical Technology Paramedic, and Oregon Transfer  Degree from Chemeketa Community College. I have been  awarded  approximately  $900,000  dollars in  federal  grants to  include  a new fire engine for our  community. Throughout  my  residence  I  have  had  the  opportunity  to  serve  on  the  Clatskanie School Board as a director and on the budget committee, a member of the  Clatsop  County  Advisory  Board  for  Fire suppression and EMS programs, the Columbia County Fire Investigation Team, and the Lower Columbia Regional Training Association. My local civic memberships include the Veterans of Foreign Wars and American Legion. I believe that  my experience and education with public service provides myself a unique skill set that can  have  a  benefit  to  credit  union members and the community  in  which  I live.  As  a  frequent  customer,  I  have  always  been  greeted  by  friendly  staff, helped with all  types  of  financial  transactions  and  have  been  provided  sound  advice. I  would like to  take this  opportunity to provide some of my time into helping those  employees  continue  to  provide  that  service  while  encouraging  other community members to share my same experience.

Robin Clarke, Rainier

As a long-time member of WFCU, individually and for business, it would be my great pleasure to have the opportunity to not only continue learning about the credit union industry, but to also help the credit union’s continued growth  and  success in our local communities. I have been on the Supervisory Committee for three years and have seen WFCU grow into a strong financial institution. It supports and encourages individuals and businesses in our  area and this is such a  vital benefit to all of us in the region. I have developed a strong background in business and administration over many years and I believe I can add value as a member of the Board by having a broad general understanding of business practices and principles. Confidentiality, and having to make informed and sometimes  difficult decisions, are part of my  job to serve the best interests of our family businesses. This comes naturally to me, along with the energy and commitment to help in any way that will be a benefit to the Board and WFCU. I wish to continue my service beyond my current role as a member of WFCU’s Supervisory Committee and also serve on the Board of Directors.

An election will not be conducted by ballot, and there will be no nominations from the floor at the annual meeting when the number of nominees equals the number of positions to be filled, which is currently the situation. Any member who desires to run for the Board may do so now only by a nomination by petition signed by 270 credit union members in good standing 18 years of age or older.

An application may be requested by calling 1-800-773-3236, Ext 3124. Completed applications may be mailed to ATTN: Governance Committee P.O. Box 67 Clatskanie, OR 97016 or delivered in person to any branch.

Completed applications must be received by end of business on February 6, 2020.

Wauna Credit Union Opens New Branch in Forest Grove

Forest Grove, Ore., December 19,  2019 – Area financial cooperative, Wauna Credit Union (WCU) is opening the doors to its newest branch this month, nestled in the heart of Washington County in Forest Grove, Oregon at the corner of Pacific Avenue and Highway 47.

The $260 million credit union is redefining their retail strategy by building new and remodeling existing branches, which boast the latest technology, open design concept, and more relaxed and inviting service spaces. The branch embraces modern fixtures, hardwood flooring, bright and colorful design, and digitial innovation. 

“Change is important because the way people do business now is significantly different than even a year ago,” said WCU Chief Marketing Officer, Debi Smiley. “We realize that we have to make decisions for the banking of tomorrow, so we are not building for now, we are building for the future,” she said.

Branch exterior
The brand new building captures the spirit of the community

Additionally, WCU continues to work with their partners by implementing a relationship building training program, ensuring front-line staff understands how to interact with members regarding the new strategy. WCU has coined the training program, the “Wauna Way” and will be implementing a relationship building service approach in all 9 branches throughout their footprint.

“Bringing cooperative financial services to a new community, with new oppertunities to change peoples’ lives, is what excites us most,” said WCU Forest Grove Member Services Manager, Nick Hellmich.

Branch interior
The branch boasts the latest technology, open design concept, and more relaxed and inviting service spaces.

“The technology, our Wauna Way, and the awesome staff here will only serve to bring great things to Forest Grove and the surrounding areas,” added Hellmich.

One of the tech features includes a core-integrated, self-service kiosk station, which WCU has named “The Discovery Bar.” The Discovery Bar hosts three, touch screen digital displays, combining self-service, assisted-service, and full-service capabilities all into one solution. The technology further assists frontline by focusing on consultative conversations rather than strictly transactional. The branch also incorporates two Video Teller Units on premise, instead of the conventional teller window drive-up.

WCU will host a grand opening extravaganza on January 30th, 2020. The event will showcase the many features of the new branch, as well as a myriad of activities and treats for the Forest Grove community.

November Statement Insert – Credit Cards, Wauna Car

Holidays for Every Individual
Spruce up your seasonal spirit with
EZ$, Visa, personal loans and more!
Double & Triple Point Days

Members using their Wauna Credit Union VISA Rewards Credit Card will earn Double Rewards Points (Two Rewards Points for each $1 purchase transaction) for purchases transacted between November 1 and December 31, 2019. Cardholders will earn Triple Rewards Points (Three Reward Points for each $1 purchase transaction) for purchases transacted on these specified dates: November 29-Dec 2 (includes Black Friday, Shop Local Saturday, and Cyber-Monday); and, December 22-26. Double and Triple Reward Points do not apply to Balance Transfers or Cash Advances, and Rewards Points are non-transferable. Membership with Wauna Credit Union required. Complete promotion details available at waunafcu.org. This special offer ends December 31, 2019.

Wauna Credit Union
24/7 Lending
waunafcu.org
800-773-3236
Federally insured by the NCUA

Statement Insert Page 1

It’s a Wauna Car Winter
Finance through Wauna Car
Recieve 1.5% Rebate*

*Wauna Credit Union members (current and new) who use the Wauna Car buying service to select a vehicle for purchase and use the Wauna Car online loan application for a qualifying loan (New or Used Auto, Truck, SUV, Van, Hybrid, Electric) will become eligible to receive an immediate Cash Rebate equal to 1.5% of the funded loan value. Minimum loan amount funded to qualify for the Cash Rebate offer: $5,000; Maximum Rebate amount: $500. Cash Rebates paid to members may be forfeit if the loan balance is paid in full within 180-days of the loan funding date. No other special terms may be added to this offer. The 1.5% Cash Rebate offer ends at close of business December 31, 2019. Membership with Wauna CU required to be eligible for this special offer.

Cascade Crest
Protect your family and home with affordable property insurance
Get quote today and compare rates!
Explore and discover your world
We’ve got you covered

Call today to get started
503-728-4391

Statement Insert Page 2