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Your really local credit union

Welcome to U-Banking

U-Banking LogoWhat is U-Banking?

  • Everywhere – Transfer money, deposit checks, and pay your friends all at the tips of your fingers, whether you’re in-branch, online, or on your mobile device.
  • Customizable – Make your online and mobile banking experiences your own.
  • Easy – One-time passcodes and multifactor authentication offers quick-access. With our new mobile app, login using only your fingerprint.
  • Bill Pay  With upgrades come ease. Our frictionless platform delivers convenient options so you can pay your bills with a single ‘click.’

Money Management – Budgeting is key to a stress-free life. Enjoy a free-flowing money manager with a personal financial management tool powered by MX (Money Desktop).

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If you have more questions please read the Frequently Asked Questions here.

What to do first

Login for the first time

Confirm your settings and set up alerts

Download the app

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MX (Money Desktop/Manage your money)

Quicken/Quickbooks

Mint

Mobile Deposit

Set up U-Banking online banking

  • Login for the first time using the login
     
    • If you have logged in recently 
      -Use your member number in the User Name field
      -Use the last 4 digits of the primary account holder's social security number as the password
      -You will be asked to verify your account via phone call, text, or email
       -If you are repeatedly required to verify your account confirm you are not in Private Browsing/Incognito mode, then follow the instructions found here.  
       -Verification emails can take up to 15 minutes to arrive in your inbox  
      -You will be prompted to change your username, password, and method of verification after login completion
      -Watch the video here
     
    • If you have not logged in to online banking in the past 6 months
      -Click on the register button
      -Enter your member number in the member number field
      -You will be asked to verify registration either by call, text, or email. It is recommended you have a writing utensil on hand if you chose by call
      -The PIN is the last 4 digits of the primary account holder's social security number
      -You will be prompted to change your username, password, and method of verification after login completion
  • Browser Issues
     
    • U-Banking supports all modern web browsers (Chrome, Firefox, Internet Explorer, Microsoft Edge)
     

    -This is done to help protect your security. A list of supported browsers can be found here.

      -If you are using a supported browser and still having trouble, try clearing your browser cache by following the instructions found here.
  • Confirm Your Security Settings and Set Up Alerts
     
    • We recommend taking this opportunity to ensure your security settings and preferred methods of communication are up-to-date
     

    -Go to MySettings

      -You will  have the opportunity to add additional phone numbers, and chose the way you prefer to be contacted on the account (email, text, or phone call)
      -To enable for text verification scroll to the bottom of the page to Security Options and enable text
      -You can add up to two phone numbers, all numbers are automatically set as voice calls, but that can be changed
     
    • Set up automatic alerts to let you know if accounts have a low balance, large withdrawals, or experience other important activities 
      -Go to Account, then select Personal Information, and click on Alerts & Notifications
      -Follow the prompts to set up alerts
     
    • See screenshots here or watch the video here
  • Download the New Wauna CU Mobile App

     

    • Our vastly improved mobile app is available for Apple and Android (supported on Android 5.0 and later). It gives you full access to your account information, right from the palm of your hand! Securely view your account balances and transaction history, access BillPay, transfer funds, receive alerts and instant messages, even apply for loans and mortgages.

     

    I O S Download Link

    U-Banking App on Google Play

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  • Why can’t I access U-Banking/my app?

      Mobile Device Operating Systems
    ‾ Android devices version 4.4.4 (KitKat) and below.
    ‾ Apple iOS devices using Safari versions 5 and below.
    ‾ Windows Phone using Internet Explorer Mobile versions 10 and below.
     

    Desktop Operating Systems

    ‾ Windows XP, Windows Vista, Windows 7 with Microsoft Internet Explorers versions 10 or below.
    ‾ Apple OS X using Safari Versions 8 or below.

  • Is there a workaround?
      Many members may be able to update their mobile operating system or desktop browser. Update process varies by device, but below are three common methods
     

    Android User-Initiated Software Update

       

    This process allows a user to navigate through the device options to seek updates.

    From the Home screen, tap the Menu Key > Settings > About phone > Software updates > Check for Updates.

     

    If your device finds a new software update, tap Download now. When complete, a screen will appear advising you that the new version of software is ready to be installed. Tap Install update.

     

    The device will power down and power back on. A screen will appear stating that the installation has been completed. Tap OK.

    You've successfully updated your software.

         
       iOS Mobile User-Initiated Software Update
       

    Plug your device into power and connect to the Internet with Wi-Fi.

     

    Tap Settings > General > Software Update.

     

    Tap Download and Install. If a message asks to temporarily remove apps because iOS needs more space for the update, tap Continue or Cancel. Later, iOS will reinstall apps that it removed.

     

    To update now, tap Install. Or you can tap Later and choose Install Tonight or Remind Me Later. If you tap Install Tonight, just plug your iOS device into power before you go to sleep. Your device will update automatically overnight.

       Browser Update
       

    Most browsers update automatically. To update Internet Explorer to IE 11 go to https://www.microsoft.com/en-us/download/internet-explorer-11-for-windows-7-details.aspx

     

    Click the Download button on the page to start the download.

     

    To start the installation immediately, click Open or Run this program from its current location

     

    To copy the download to your computer for installation at a later time, click Save or Save this program to disk

  • Can I link my Mint Account?
      Yes, we offer access via U-Banking, just follow these Mint Conversion Instructions
  • What are the new rules for Mobile Deposit?
      While not a direct result of U-Banking, there are new rules governing mobile deposit funds availability. Please see our Mobile Deposit Page for a detailed explanation of the new procedures.  

Other Questions

  • What are the new rules for Mobile Deposit?
      While not a direct result of U-Banking, there are new rules governing mobile deposit funds availability. Please see our Mobile Deposit Page for a detailed explanation of the new procedures.