Wauna has many talented and amazing people who work for us, including Monica Lauber who recently was promoted to the Vice President of our Mortgage Department. The Wonderful World Of Wauna caught up with Monica to talk about her time here, and find out more about what she does, and what motivates her.
How long have you been at Wauna? I’ve been at Wauna for 13 incredible years. I started in the Warrenton Branch as an MCR and moved over to the Lending Department in 2005.
What is your new position at WCU? I am the now the VP of Mortgage. I’ve been managing the Mortgage department since 2013, and have seen us grow to continue to meet the needs of our members.
What do you like most about your new job? There are so many things I like love about my job. I have an amazing team that I have built over the years. Most of which have been promoted from within. We all believe in Wauna’s mission and vision statements and strive to deliver positive experiences to our members every day. I look forward to continuing to build on that success for the department and the credit union as a whole. We are growing more and more every day!
What do you think makes Wauna Credit Union special? Our Leadership Team and Board of Directors listen to the needs of our members and the communities we serve. They allow me to create and structure products unlike a bank or mortgage broker. The mortgage industry changes every day,
and I strive to be ahead of the game for the benefit of our membership. We are not for profit and we truly care about our membership and their financial well being.
What is your favorite memory of working with a member? You saved the best for last. However that’s a very tough question! I have had the pleasure of working in all of our branches over the years and I continue to travel them weekly.
There have been so many memories that I have gained over the years.
I’ve helped our members from buying their first home and then worked with them again to remodel that home to meet their growing needs. I look at each interaction with our members and strive for them to choose us for all their financial needs, not just for a mortgage..
We live by Wauna’s mission statement Wauna Credit Union will be the financial institution that members choose first, use the most, and grow with throughout their lives. It is important for us to live by those words, because that gives us lots more membership memories. It’s what makes me love what I do, every day!