Coronavirus Branch Operations
What We are Doing
We have re-opened all lobbies, including branches in Washington and Pacific counties. In order to meet Phase 1 guidelines, and keep our members and employees safe, certain temporary lobby rules are in place. More information can be found at https://waunafcu.org/blog/enter-phase-1/.
We recommend all members use our U-Banking online and app banking, which is available 24/7, and our Video Teller Units to conduct your financial transactions and keep yourself safe. If you have questions regarding your accounts, please send us a secure message within U-Banking, or call the Virtual Branch at 800-773-3236 (Monday-Thursday 9 am - 5:30 pm, and Friday 9 am - 6 pm). In addition, our Video Teller Units are available Monday-Thursday 9 am - 5:30 pm, Friday 9 am - 6 pm, and Saturday 9 am - 3 pm)
We have increased staffing on our WaunaCU Now video chat. Members can talk to an in-branch member consultant during normal weekday business hours anywhere they can be online.
Night drop will be available for our business members, including our CRB accounts.
Branch appointments can be scheduled in advance by dialing the branches directly.
- Astoria – 503-325-1044
- Clatskanie – 503-728-4321
- Scappoose – 503-543-7854
- St. Helens – 503-366-1334
- Vernonia and Forest Grove – 503-429-8031
- Warrenton – 503-861-7526
How We Can Help
Your financial well-being is our mission. Currently, we are providing a variety of low-cost borrowing options, which may help contribute to your ability to cope and maintain the necessities of life for you and your families during and following the coronavirus pandemic:
You are also welcome to contact us to discuss ways you can work with any current loans you have at the Credit Union to avoid missing payments or otherwise.
Additionally, keep a close eye on account statements and credit reports for any suspicious activity. Notify us immediately if you spot any discrepancies. Remember, too, your funds at WCU are federally insured by the National Credit Union Association up to $250,000. We strongly recommend against any large cash withdraws, which are not protected in case of loss or theft. We are also hearing reports of some businesses refusing cash payments as a result of the pandemic. How we help.