August Statement Insert – Back To School & EMV Protection

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August 2916 Statement Insert

Back To School Already?!?!

We’ll help you get ready! Affordable Loan Options for clothes, supplies, tuition, sports, cars, & more! Apply online or on our Mobile App!

Now, Eagle Eye Protection For VISA Debit & Credit Cards!

  • World class fraud protection!
  • A microprocessor on your card!
  • Greater security when shopping!

Congratulations to our 2016 scholarship recipients!

josie robertsAt Wauna Credit Union, we pride ourselves on serving our communities the very best that we can. One of the ways we do this is by annually offering scholarships to local student members in an effort to help them afford their higher education goals. We welcome previous winners to apply annually also.

 

IMG_3960The scholarships are awarded based on a variety of criteria including need, academics, community activity, plus essays we ask them to write.

Learn more about our scholarship program on our website: https://waunafcu.org/annual-scholarship.shtml

Below are the 2016 recipients, we are so proud of them and look forward to seeing them progress in their lives and careers!

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Wauna Credit Union Preparing To Better Serve Washington’s Pacific County

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WAUNA CREDIT UNION Readies Building For Affordable Mortgages:

moo2 moo3 moo5Wauna Credit Union officials are pleased to announce the pending development of a Mortgage Origination Office at its newly acquired property at 910 Pacific Avenue in Long Beach, Washington. Initial construction at the property began July 12th with demolition of an existing structure.

The new Mortgage Origination Office, which is tentatively scheduled to open in late September 2016, will provide local, affordable Real Estate services to the Credit Union’s growing membership in Pacific County. All residents, businesses, and organizations throughout Pacific County are eligible for membership with Wauna Credit Union.

A more formal announcement will soon be made by Wauna Credit Union to its membership and to the public about this new facility to serve Pacific County.

 

For more information contact:

  • Wauna Credit Union
  • Amy Stocky, Marketing Coordinator
  • 503-338-1843
  • amy.stocky@waunafcu.org

July Statement Insert – HELOCs & RVs – Must be Summer!

July 2016 Statement Insert – look for it in your statement!
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“It’s Go Time” for your DIY Projects!

*Special offer ends July 31, 2016

Home Equity Line Of Credit Special:
• Low Introductory Rate for 6 months!
• No Origination Fees!
• Quick, easy access to your funds!
• Plus, a Wauna CU Project Starter Kit!!

Where Will Summer Take You?

Find your Next Adventure with a new or pre-owned RV, Boat, Motorcycle, or Toy and an Affordable Loan from Wauna CU!

Wauna Credit Union
waunafcu.org  800-773-3236

Columbia County! Auto Sale June 23-25 at 2 locations

SummerautosaleVVadJoin Wauna Credit Union for the Summer Auto Sale!

3 Days: June 23-24-25!
2 Great Locations: MAPS Auto Center & St Helens Auto Center

* Each Auto Dealer will be offering Amazing Sale Prices!
* Wauna Credit Union is offering 60 Days No Payments!
* On the Spot Financing & Drive Away The Same Day!
* All qualified Buyers will receive a $30 VISA Gift Card!
* Plus, Raffles, Prizes & Snacks!

Find Your New Car and Make Your Summer Grand!

MAPS Auto Center
http://mapsautocenter.com/
51801 S Columbia River Hwy
Scappoose, OR 97056
503-987-1250

St Helens Auto Center
http://www.sthelensautocenter.com/
St. Helens Auto Center
57895 S Columbia River Hwy
Warren, OR 97053
(800) 246-5454

Here’s the link to the Facebook event too: https://business.facebook.com/events/1743505432560596/

UPDATE! Clatskanie Branch Remodel In Words & Pictures

DSC02826This is a very exciting time for Wauna Credit Union and the Clatskanie community as we watch our Clatskanie branch morph into a modern Financial Center! Our Clatskanie branch was built back in 1988, and has looked basically the same for all these years! Today, with financial services changing, we wanted to create a new style of branch that serves our member needs now.DSC02823

Aside from the amazing physical changes shown in these photos, the entire way our branch works will also change! Very soon when you come to our Clatskanie branch you’ll be greeted by our Member Consultants. No longer will members have to speak to different staff for loans or for transactions, they will all be able to serve in every capacity. We will also be introducing “hip to hip” banking, so instead of being across the counter, you will see exactly what out staff is doing on the computer screen! DSC02820DSC02819

We are also expanding our administrative area on the second floor to better serve our growing organization. Currently, our back office staff is getting rather crowded together, and the time has come to redesign our floor space to better serve our departments.DSC02869

We are very excited about these changes, and we welcome the community to join us on June 20th. We will unveil the first phase of our remodeled branch and then take on the other side and finish the second floor. Stay tuned for more details to come…

Check out the event on Facebook!

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PRESS: Wauna Credit Union Honored For New Website Design

From the Daily Astorian, May 20, 2016

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Wauna Credit Union was recently recognized by the Northwest Credit Union Association (NWCUA) for its website update, and received an honorable mention trophy for excellence in marketing and communications during an awards ceremony and dinner April 7 held at Hotel Monaco in Portland.

The full website rebuild, which took the financial cooperative much of 2015 to create, was called bold, fresh, and modern by the judges. It features easy navigation and a responsive design, and is much more streamlined than the one it replaced.

The development team consisted of COO Debi Smiley, Stephanie Sievers, Carli Lyon, Cameron Willets, Jacob Humphries, and was led by Wauna CU Marketing Coordinator Amy Stocky, with oversight from Marketing Vice President Mike Chapman. The group worked with the Portland web developer Avtec Media.

The award was presented by NWCUA CEO Troy Stang at the gala event that honored more than 30 Northwest credit unions for their outstanding marketing achievements in 2015.

“The positive member feedback that Wauna Credit Union has received about the website since its launch has been a prize in itself for the growing credit union,” Amy Stocky said, “and now they have a trophy to prove it.”

See the article on the Daily Astorian’s website here: http://www.dailyastorian.com/community/20160520/wauna-credit-union-honored-for-new-website-design 

Clatskanie Landmark Getting A Makeover

sign removal clatskanieSMWauna Credit Union Clatskanie Branch Remodel Update

One of the more recognizable landmarks along Highway 30 through Clatskanie has been temporarily removed from its base along the roadside as part of the remodel project at the Clatskanie Branch of Wauna Credit Union. The popular time & temperature logo sign is now headed for re-manufacturing at Garrett Signs, Vancouver, Washington. When the re-purposed sign returns in several weeks, it will include an updated time & temperature module and display the newer logo of Wauna Credit Union, which features a beautiful bald eagle. The new sign is scheduled for installation in late June or early July.

Alert: Brief Disruption Possible for Wauna CU Debit Card Service

EMV card(This notice was sent via email to all Debit & ATM Card users)

Wauna Credit Union has scheduled an important upgrade to the system that supports our Debit & ATM Card program.

Debit card users may experience a brief disruption of service Monday, April 18th, between Midnight and 6:00 a.m. (Pacific time).

Once completed, this system upgrade will enable Wauna Credit Union to provide its Debit card users with greater security when making transactions (using new EMV chip-secured Debit cards). Learn more about EMV chip-secured card technology at our website: https://waunafcu.org/accounts/emv-cards.shtml.

If you experience any problems with your Debit or ATM Card during the upgrade period or afterwards, please call 800-773-3236 and select the appropriate prompts to be connected with our 24/7 Debit Card Support service.

unnamed[1]ATTN: CardNav app users: If you use our CardNav app to protect your Debit card, this service will be discontinued at Midnight, Sunday, April 17th. The exact same service under the name CardValet will take its place.

Please visit our website to learn about the download and required set-up procedures so CardValet can provide you with the same level of personally controlled security for your Debit Card.

Watch the CardValet video

Thank You,

Wauna Credit Union

RESOURCE PAGE: Changes for Debit Card Users – The EMV Chips are coming!

EMV cardOur Debit Card users will find that when their current Wauna Credit Union Debit Card expires, its shiny new replacement will have an EMV chip on it. This will offer vastly better security for purchases made in stores and restaurants, all “Card Present” transactions. All Debit Cards issued in May 2016 and beyond will include the EMV Chip-Secured Card, and a magnetic strip too.

IMPORTANT INFORMATION & LINKS 

  • DEBIT CARDS: The EMV Debit Card upgrade is complete.
  • Service Interruption: April 18th,we will upgrade our service to accommodate EMV technology Debit Cards. 
  • There will be a brief interruption in service on April 18th for ALL Debit & ATM Card users. *If you experience any longer lasting issues with your Debit Card or PIN number, please call 800-773-3236 and follow the prompts.
  • EMV Chip cards will be sent to members as existing Debit Cards expire, starting with cards expiring in May 2016.
  • Debit Card Information Sheet (download)
  • Did you get the email on 4-13-16 about the Debit & ATM conversion?
  • Starting on April 18th, if your card is lost or stolen you will need to use the following phone numbers for assistance:
 Important EMV Debit Card Phone Numbers:  
Activate/Set PIN:  800-992-3808
Fraud Detection Center/In USA:  800-262-2024
Fraud Detection Center/Outside USA:   973-682-2652
Lost/Stolen Card/In USA:  800-773-3236
Lost/Stolen Card/Outside USA: 800-773-3236

 Still have questions? Contact us by phone or email.