IMPORTANT INFORMATION: Account Services Temporarily Unavailable Early Tuesday, July 19th
Access to Wauna Credit Union Online & Mobile Banking services may be temporarily unavailable early Tuesday morning, July 19. During this period new security enhancements will be added to our Online & Mobile Banking services.
Please contact Wauna Credit Union during regular business hours if you have any questions about access to the Online & Mobile Banking services during the morning of Tuesday, July 19th.
UPDATE: Clear Your Browser Cache or Cookies:
Some users may need to empty their cache and cookies to reach our online banking. For help, please follow these instructions for your preferred browser: Clear-Browser-Cache-Cookies-and-History.pdf
Introducing New Password Guidelines to Make Your Online Banking Experience More Secure:
To help ensure your online experience is well-protected and reduce the risk of having your personal financial information compromised, we will begin requiring stronger password complexity for Online Banking and Mobile Banking users.
Please note: Your passwords and financial information have not been compromised. We are simply taking a proactive measure to keep your online accounts secure.
- We recommend you proactively change your password to the stronger requirements at your earliest convenience.
- If your password is not changed at this time to meet the stronger requirements, you will be prompted to change your password at some point between July 19, 2016 and July, 19, 2017.
- Also, please ensure we have a valid email address for you. There are instructions below to assist you with adding, updating, and validating your email address. A validated email address is required so you can use the “I forgot my Password” link.
- Mobile App users will need to change their password in Online Banking; this can be done using your mobile browser and logging into Online Banking from waunafcu.org.
You are a valued member and we thank you for your patience during this transition. If you have questions about the updated password requirements or any other matters, please contact Wauna Credit Union during regular business hours at 800-773-3236.