Tag: EMV

June 2016 STATEMENT INSERT: EMV Credit Card Upgrade

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Important Announcement For Our VISA Credit Card Users!

New! EMV Chip-Secured VISA Credit Cards Coming Soon!

If you have a VISA Credit Card from Wauna CU, please make note of this important announcement:

Our VISA credit card users will soon be issued a new credit card that offers the added protection of EMV chip-secured technology!

Important:

  • Your new VISA Credit Card will include a NEW card account number.
  • The EZ Card online account system will  be permanently discontinued June 24th.
  • VISA cardholders will access their VISA credit card account using the Wauna CU Online Banking service (beginning  Monday, June 27th).

To learn more about how to use EMV chip-secured technology, and to access VISA accounts using Online Banking, please visit waunafcu.org or contact us during business hours.

 

Alert: Brief Disruption Possible for Wauna CU Debit Card Service

EMV card(This notice was sent via email to all Debit & ATM Card users)

Wauna Credit Union has scheduled an important upgrade to the system that supports our Debit & ATM Card program.

Debit card users may experience a brief disruption of service Monday, April 18th, between Midnight and 6:00 a.m. (Pacific time).

Once completed, this system upgrade will enable Wauna Credit Union to provide its Debit card users with greater security when making transactions (using new EMV chip-secured Debit cards). Learn more about EMV chip-secured card technology at our website: https://waunafcu.org/accounts/emv-cards.shtml.

If you experience any problems with your Debit or ATM Card during the upgrade period or afterwards, please call 800-773-3236 and select the appropriate prompts to be connected with our 24/7 Debit Card Support service.

unnamed[1]ATTN: CardNav app users: If you use our CardNav app to protect your Debit card, this service will be discontinued at Midnight, Sunday, April 17th. The exact same service under the name CardValet will take its place.

Please visit our website to learn about the download and required set-up procedures so CardValet can provide you with the same level of personally controlled security for your Debit Card.

Watch the CardValet video

Thank You,

Wauna Credit Union