Employee of the Quarter – Kailynn Daum

One of the mantras we have at Wauna Credit Union is in order to be the financial institution that members choose first, use the most, and grow with throughout their lives, we have to have the best people. Every quarter we recognize one employee as the Employee of the Quarter. Our honoree for the final quarter of 2017 is Kailynn Daum. We sat with Kailynn to find out more about her experiences at Wauna.

What is your title?
For the last year, I’ve served as a Training Specialist after spending most of my six years at Wauna as a Teller/Member Consultant out of the Saint Helens branch-with a brief excursion on the Operations team in Clatskanie. I get to use my experience from being on the front line to teach our internal members (employees) in a variety of areas to help them better serve our members. I love that Wauna is committed to education and opportunity, and that I get to be a big part of that.

Kailynn and her husband at the beach
Kailynn and her husband at the beach

What brought you to WCU?
I have been a member since I was 16 and always felt valued and taken care of as a member, so when I saw a position open for an on-call teller in the Saint Helens branch I decided to go for it. I had a few years of waitressing experience but knew nothing about the financial industry so I was a little nervous coming in. With the help of my team I quickly found my bearings and I am very fortunate to have had some great mentors over the last six years that have helped me get to where I am now.

What is your favorite thing about working here?
Wauna is really committed to employees education and growth. The Credit Union really invests in its employees which in turn benefits our members, and I love that I get to be a part of that in the Training Department. It is so rewarding to see an employee grow in to their position, develop a career path and find their success.

What project has been your favorite?
The training team is very project focused so it’s hard to pick just one. The thing I love the most about taking on big projects is the sense of comradery that comes with it. Thinking back on the times that we have spent countless hours practicing for a big presentation or working in to the night on our card conversion, those were the times that really brought us together as a team.

Kailynn and her manager Sarah on Halloween
Party on Sara. Party on Kailynn

Have you ever done anything embarrassing at work?
When I was working in Saint Helens branch one of our call center reps called needing some information, I forgot to place her on hold and instead just set the phone down. While I was getting the information for her my colleague and I were throwing down a very dramatic duet of Bohemian Rhapsody. When I returned to the phone I realized what I had done and tried to play it cool, but she had heard everything. She did complement our duet but I think it was only because she felt sorry for us.

Where did you grow up?
I grew up in Saint Helens and that is where my husband and I decided to stay. We love being outdoors so being within a couple hours drive of the river, ocean, and mountains (and family) is great.

Employee of the Quarter Fall 2017

Every quarter Wauna Credit Union celebrates one employee who exemplifies our mission to “Provide opportunities for our members to build their financial well-being,” and our vision to be “the financial institution that members choose first, use the most, and grow with throughout their lives.” For this quarter our Employee of the Quarter is Alex Peck. If you’re interested in becoming the next Employee of the Quarter check out our Careers Page

Alex at Seahawks game
Alex takes in a Seahawks Game

What is your title?
I’m an MC 2. I’ve been a Member Consultant in our St. Helens branch since I started out at the credit union four years ago. It’s fun to look back, and see all that has changed over that time. One of the most rewarding things is I’m in the position to mentor the other MCs. Wauna is really great about letting us take on more responsibility, and being self-reliant.

It’s also fun to establish relationships with the members. We have our regulars, and over time you become part of each-other’s lives. You know about their families and what’s important to them.

Alex in a cable car
Alex loves to travel all over the west coast

What brought you here?
I used to work at the Dockside in St. Helens. Sara, who used to be the Member Services Manager here, and now leads our training team, would come in occasionally. I must have made an impression because she encouraged me to apply.

What is your favorite thing about working here?
There’s so much to like about working at Wauna. I love helping people, and really feel like I’m making a difference. One of my favorite things is how my coworkers and members feel like family. A credit union really is different than a bank.  We’re not here to get people in and out, or make as much money as we can, but instead we want to help people.  Wauna Credit Union’s Vision is to be the financial institution that members choose first, use the most, and grow with throughout their lives, and I get to be a big part of that.

What project has been your favorite?
My favorite project isn’t one project, but it’s any time we all get together.  Whether it’s training, or a holiday party, or something else, it’s a lot of fun to get together with my colleagues and get to know them better.

Where did you grow up/Why did you move to St. Helens?
I am from Helena, MT.  I moved to Portland to finish school, and gradually worked my way north. Helena is a smaller town, and I’m a lot happier working and living in a smaller town. There’s still a lot to do, especially if you like the outdoors, and people know each other instead of being strangers.

Employee of the Quarter Laura Lovegren

Every quarter Wauna Credit Union celebrates one employee who exemplifies our mission to “Provide opportunities for our members to build their financial well-being,” and our vision to be “the financial institution that members choose first, use the most, and grow with throughout their lives.” For this quarter our Employee of the Quarter is Laura Lovegren.

How long have you been at WCU? This is my second go-around at Wauna Credit Union. I initially worked as a teller, which is now called an MSR to reflect all the work they do for our members, about five years ago. It was such a great experience to interact with all the members and be hands on with what we do at the credit union. When there was an opening to come back in 2015 I jumped at the opportunity, and have been there since then.

What brought you here? I wanted to go to a place where I could serve my local community and grow my career. WCU is so great about providing career paths for all of our employees. As long as you’re willing to work hard there’s opportunity.  

What is your title? I’m an EFT Clerk. That means I’m responsible for  putting electronic payments and money transfers through the ACH process. I make sure everything is correct, and then push the transfers through. Before I was an EFT Clerk, I was an MSR and MC. Working with our members every day was such a great experience.

What is your favorite thing about working here? That’s easy. It’s the family culture. I love that we set goals and when we grow we set more. I am happy to come here every day, and feel empowered by the people I am surrounded by, who help me work to become a better person.

What project has been your favorite? Learning to my job as EFT has been exciting for me. WCU really emphasizes Integrity Coaching. I love learning about who people are and how to better communicate.

Where did you grow up? I’m a Clatskanie lifer. My son and daughter went to high school here, and I still volunteer with the school even though my son is always on the road performing in logging shows and my daughter now has a child of her own. Growing up here really led me to enjoying all the community has to offer. I enjoy spending time with my family, friends and four dogs, clam digging and organizing (yes as a hobby!).

 

Jon Rimer – Employee of the Quarter


Every quarter Wauna Credit Union celebrates one employee who exemplifies our mission to “Provide opportunities for our members to build their financial well-being,” and our vision to be “the financial institution that members choose first, use the most, and grow with throughout their lives.” For January through March that person is Jon Rimer.

Jon has been at WCU for almost a year, serving as the Maintenance Supervisor after a long career at the Kern County California Roads Engineering Department. Along with his team, Jon makes sure that all eight of Wauna CU’s branches are running smoothly. In addition to managing the day-to-day oversight of all of our branches, training center and company cars, Jon also serves as a foreman when things need to beJon Rimer is Wauna Credit Union's employee of the quarter built. He calls the remodel of the flagship Clatskanie branch as his favorite project at the credit union; although at times the demanding work made it the most challenging thing he’s tackled at the credit union as well. Jon points out the people as the best thing about working for Wauna Credit Union, and looks forward to helping people every day.

When not at work Jon enjoys spending time with his family either watching Los Angeles Dodgers games, perhaps that’s why his favorite color is blue, reading Hemming’s Motor News, or watching movies like The Way.

Whatever he’s doing, Jon has more than earned his favorite food, a rib-eye steak. Thanks again for all your hard work Jon from all your teammates at WCU.

EMPLOYEE OF THE QUARTER: Megan Gillespie, Operations Guru

EOQ-Megan-circleWe have an amazing team here at Wauna Credit Union, there is no doubt about that! Our staff is dedicated to truly helping our membership and doing good work, but there are certain staff members that take that hard work and care to the extreme, and these people often become our Employee of the Quarter!

For the 4th quarter of 2016, our standout employee is Megan Gillespie!

Megan is a longtime Clatskanie resident, and has worked in a variety of positions and locations here at Wauna CU. In a tight race of great people, Megan was voted Employee of the Quarter by fellow staff members, which ought to demonstrate just how amazing she is! Megan is known throughout the organization as someone that can be counted on to assist is any instance, she has been referred to as ‘Inspector Gadget’ for her ability to make things work, and she is extremely pleasant and kind.

The Wonderful World Of Wauna caught up with this quarter’s winner to find out more about this exceptional human:

Hurray for Megan! Congratulations!

 Name: Megan Gillespie

Title: (currently) Lending Admin Assistant

How long have you worked at WCU? 9 yrs and 2 months

What do you do at Wauna CU? I assist with the back office side of lending including titles, paid off loans, claims, etc. in addition to assisting the Operations Department.

What does Operations do for the CU? Operations does all the behind-the-scenes work in conjunction with Accounting and Compliance that helps the credit union function smoothly for the membership. This includes the processing of credits and debits, assisting the front-line staff with questions and member service so they can in turn provide excellent member service to our membership.

Where are you from, what did you do before you came to work here? I’ve been in Clatskanie since 1988 and worked in food service at Hump’s before joining the Wauna family.

What is the best thing about working here? The people, hands down. What’s more awesome than a group of people who love helping others that also just happens to be right in your backyard?

What is something you do at work as far as duties that might surprise people? Processing holiday skip-a-pays.

Favorite color, why? Green, I just have always liked it.

Favorite food? Cheese.

Zodiac sign? Taurus.

What do you do when you aren’t at work? I like to travel.

What is your favorite Wauna CU product or service?  Why?

Last good movie you saw? Deepwater Horizon

Last good book you read? A Christmas Carol

Favorite musical? Why? Kinky Boots, great story/message and Cyndi Lauper wrote all the music!

 

EMPLOYEE OF THE QUARTER: Jacob Humphries, IT Systems Admin

jacob-circleJacob  Humphries is our reigning Employee of the Quarter (EOQ), and it’s no surprise given his expertise in all matters technological.

The Wonderful World Of Wauna caught up with our busy tech guru to get some questions answered. It shouldn’t really be a surprise that most of his answers were very short – except the one about video games – A techie to the core!

If you happen to see Jacob in a branch, be sure to say hi!

Name: Jacob W Humphries

Title: Systems Administrator II

How long have you worked at WCU? Little over 2 Years

What do you do at Wauna CU? If it uses electricity, I make sure it keeps doing so…

Where are you from, what did you do before you came to work here? I’m from Astoria, Ive been doing IT since the 90s

What is the best thing about working here? Each of the employees, We have an awesome Wauna family

Favorite color, why? Green, I enjoy nature!

Favorite food? Ice Cream, It’s a food, right?

Zodiac sign? Taurus

What do you do when you aren’t at work? I have 2 energetic kids so there is little time left for hobbies, but when I do have time, I build and race multirotor drones.

What is your favorite Wauna CU product or service? Why? Mobile banking, I use it more than any other service.

Last good movie you saw? Star Trek Beyond

Last good book you read? ‘It’s Your Ship’ by Captain D Michael Abrashoff

Favorite video game? I was a Halo fan until they killed off Master Chief at the end of the third game. I packed away the Xbox never to touch a game console again. I like Battlefield and Star Wars Battlefront on PC.  My favorite game of all time was Day of Defeat. It was a WW1 FPS game on the PC, Axis vs Allies. There was a third team called spectators which you could join to just view the game as if you were a ghost. We found a way to join the spectator team right after being killed and drop from the sky holding the last gun that was in your hands prior to your death. Since there was no player model for the spectator, Allies would see the Spectator as an Allie and Axis saw the same spectator as being in Axis Clothes, Each team would think we were on their team. When a Spectator would capture a flag or hold a control point, the game would just remove said flag, Thus ending the normal game play completely as nobody could get the flag after it was gone. If they ever killed one of us, we would just drop from the sky once more the moment we got shot. We would get into a server, stop the normal game, then hide in buildings and shoot anyone who got too close. Soon Axis and Allies were cooperating to find us and end the madness, Since we always looked like a friendly soldier and never an enemy, this created distrust amongst the real players and they would shoot each other as the whole game devolved into anarchy. Think Cylons of WW1.

Are all tech people sci-fi geeks? Not all but to succeed in tech one should be capable of imagining where tech might be in the future in order to foresee the innovations one can make.