PRESS: Wauna CU Mortgage Department Featured in Coast River Business Journal

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Faces Of Lending

McKenzie Wilson, Loan officer, Wauna Credit Union, Warrenton:

“I’ve been here since 2012. In August of 2015, I started doing the real estate financing.”

Monica Lauber, Assistant vice president of mortgage, Wauna Credit Union:

“I started at Wauna 12 years ago in the Warrenton branch and then moved into the loan department over in Astoria. Then made my way up to Saint Helens. Right now I’m the assistant vice president of the mortgage department. I oversee the staff at all the branches.”

What misconceptions exist about financing for a first home?

“A lot of younger people coming in think that the process — that they can’t do it. That it’s a super hard process to buy a house. I think that’s the misconception — that people think it’s impossible to buy a house sometimes. It’s really not, especially working with the credit union. We’re giving the guidance to get to that point, we’re not just saying ‘no’ and sending you back.”

How has lending evolved?

“I’ve definitely seen a change. I’ve been doing it since 2004, I went through the crisis, people rebuilding their credit. The best thing right now is we’re seeing people starting to regain equity in their homes, which is allowing them to improve their current housing situation.”

What advice would give a first-time borrower?

“Come prepared with a budget. And not more so a “this is a house I want to buy.” Think more toward, is that monthly payment going to fit into your budget. If fixes come about, am I going to be able to afford these fixes? I think that’s the biggest thing, just having all that in mind.”

What’s the typical down payment?

“We can do as little as little as three percent. Typically it’s about three to five percent. With more first-time homebuyers we don’t see a lot in the way of down payment money because there are programs that offer 100 percent financing. But we encourage it, the more they put down the better their rate is going to be.”

On best preparation, what do you take into account?

“We want to make sure that they’re credit worthy. We want to make sure that they’re aware of monthly costs and closing costs.”

What’s the sales frequency compared to last year?

“Our borrowers definitely have to be more on their game. They have to have a pre-approval in hand. Since homes are selling so quickly, those borrowers that have worked hard to prepare themselves with us are the ones making the offer, and it’s accepted because they know they have all their ducks in a row.”

Typical time a house is on the market?

“They’re definitely selling faster. Being prepared is huge.”

How does it compare to 10 years ago?

“Rates are extremely low right now.”

“Oh gosh, we were around 6-7 percent.”

Is there a typical mortgage rate?

“It varies depending on the program they’re doing. You have government program in the low 3-percent range, then you’ve got your conventionals that are higher 3’s — still great compared to what it’s been in years’ past.”

What’s the sales frequency compared to last year?

“Our borrowers definitely have to be more on their game. They have to have a pre-approval in hand. Since homes are selling so quickly, those borrowers that have worked hard to prepare themselves with us are the ones making the offer, and it’s accepted because they know they have all their ducks in a row.”

 

 

August Statement Insert – Back To School & EMV Protection

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August 2916 Statement Insert

Back To School Already?!?!

We’ll help you get ready! Affordable Loan Options for clothes, supplies, tuition, sports, cars, & more! Apply online or on our Mobile App!

Now, Eagle Eye Protection For VISA Debit & Credit Cards!

  • World class fraud protection!
  • A microprocessor on your card!
  • Greater security when shopping!

Upgrade Changes To Online Banking & Changing Passwords

cybersecurity[1]Better Security, Better Service!

Since the recent update of our Online Banking system (on July 19th) there are several changes members should be aware of.

Update Online Banking Bookmarks & Favorites

Some users may need to empty their browser cache or cookies to reach our online banking. For help, please follow these instructions for your preferred browser: How To Clear-Browser-Cache-Cookies-and-History.pdf

Higher Password Security Requirement

We will soon be requiring our members to create more secure passwords for better protection. This is a proactive measure, and it comes on the heels of our security upgrade.

During the next 12 months, all Online Banking users will be required to change their password, and we have stricter new requirements for passwords. Sincere there are only so many numbers and letters it is vital to create more complex passwords.

  • Mobile App Users: Passwords cannot be changed in the Mobile App. You will need to change their password in Online Banking; this can be done using your mobile browser and logging into Online Banking at waunafcu.org.
  • We recommend you proactively change your password to the stronger requirements at your earliest convenience.
  • If your password is not changed at this time to meet the stronger requirements, you will be prompted to change your password at some point between July 19, 2016 and July, 19, 2017.
  • Also, please ensure we have a valid email address for you. There are instructions below to assist you with adding, updating, and validating your email address.  A validated email address is required so you can use the “I forgot my Password” link.
  • Download Instructions For Password Changing.

Password change graphic

 

Congratulations to our 2016 scholarship recipients!

josie robertsAt Wauna Credit Union, we pride ourselves on serving our communities the very best that we can. One of the ways we do this is by annually offering scholarships to local student members in an effort to help them afford their higher education goals. We welcome previous winners to apply annually also.

 

IMG_3960The scholarships are awarded based on a variety of criteria including need, academics, community activity, plus essays we ask them to write.

Learn more about our scholarship program on our website: https://waunafcu.org/annual-scholarship.shtml

Below are the 2016 recipients, we are so proud of them and look forward to seeing them progress in their lives and careers!

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Online & Mobile Banking Upgrade On Tuesday, July 19th


alertIconIMPORTANT INFORMATION: Account Services Temporarily Unavailable Early Tuesday, July 19th

Access to Wauna Credit Union Online & Mobile Banking services may be temporarily unavailable early Tuesday morning, July 19. During this period new security enhancements will be added to our Online & Mobile Banking services.

Please contact Wauna Credit Union during regular business hours if you have any questions about access to the Online & Mobile Banking services during the morning of Tuesday, July 19th.

UPDATE: Clear Your Browser Cache or Cookies:

Some users may need to empty their cache and cookies to reach our online banking. For help, please follow these instructions for your preferred browser: Clear-Browser-Cache-Cookies-and-History.pdf


Introducing New Password Guidelines to Make Your Online Banking Experience More Secure:

To help ensure your online experience is well-protected and reduce the risk of having your personal financial information compromised, we will begin requiring stronger password complexity for Online Banking and Mobile Banking users.

Please note: Your passwords and financial information have not been compromised. We are simply taking a proactive measure to keep your online accounts secure.

  • We recommend you proactively change your password to the stronger requirements at your earliest convenience.
  • If your password is not changed at this time to meet the stronger requirements, you will be prompted to change your password at some point between July 19, 2016 and July, 19, 2017.
  • Also, please ensure we have a valid email address for you. There are instructions below to assist you with adding, updating, and validating your email address.  A validated email address is required so you can use the “I forgot my Password” link.
  • Mobile App users will need to change their password in Online Banking; this can be done using your mobile browser and logging into Online Banking from waunafcu.org.

You are a valued member and we thank you for your patience during this transition. If you have questions about the updated password requirements or any other matters, please contact Wauna Credit Union during regular business hours at 800-773-3236.

DOWNLOAD PASSWORD INSTRUCTIONS

Wauna Credit Union Preparing To Better Serve Washington’s Pacific County

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WAUNA CREDIT UNION Readies Building For Affordable Mortgages:

moo2 moo3 moo5Wauna Credit Union officials are pleased to announce the pending development of a Mortgage Origination Office at its newly acquired property at 910 Pacific Avenue in Long Beach, Washington. Initial construction at the property began July 12th with demolition of an existing structure.

The new Mortgage Origination Office, which is tentatively scheduled to open in late September 2016, will provide local, affordable Real Estate services to the Credit Union’s growing membership in Pacific County. All residents, businesses, and organizations throughout Pacific County are eligible for membership with Wauna Credit Union.

A more formal announcement will soon be made by Wauna Credit Union to its membership and to the public about this new facility to serve Pacific County.

 

For more information contact:

  • Wauna Credit Union
  • Amy Stocky, Marketing Coordinator
  • 503-338-1843
  • amy.stocky@waunafcu.org

Wendys Fast Food Restaurants Victim Of Cyber Attack

 

Watch Your Bank & Credit Card Statements For Unauthorized Charges

bank-robberMore than 1,000 Wendy’s restaurants have been the victim of a cyber attack, and thousands of their customer credit & debit card data may have been stolen.

Read More: http://www.wsj.com/articles/wendys-says-about-20-of-u-s-franchise-stores-affected-by-cyberattack-1467908433

Wauna Credit Union statement: 

Wauna Credit Union reminds all members of the importance to remain diligent in reviewing their account statements and/or transaction activity. Debit and Credit Card security breaches continue to occur at retail stores, restaurants, gas stations, and other industries – including an alert issued this month by Wendy’s Restaurants. Account statements (paper statements and e-statements) provide members a periodic, detailed list of their recent account activity. Services such as Online Banking and Mobile Banking provide the opportunity to monitor account activity in real time. Please be sure to immediately report any suspicious or incorrect activity to Wauna Credit Union.

Congratulations! Richard Bighill Celebrates 20 Years at Wauna CU!

Twenty Years & Still Going Strong! Thank You Richard!

richard- bighill-2016Please join Wauna Credit Union in congratulating Richard Bighill, as he celebrates his 20 year anniversary.  What a milestone!  On July 8 wa-a-a-ay back in 1996 Richard started his career at Wauna.  Wow, has he ever seen a lot of change in the past 20 years!

 

When Richard first joined Wauna he was our Administrative Secretary.  He reported to past CEO Eileen Cheuvront, and also to Debi Smiley, who was the Marketing Manager at that time.  He was very busy helping both bosses and in time he became the backup for the Marketing Department (which consisted of just one person).  He took meeting minutes, helped update procedures and other documents, made board packets, and had a plethora of other behind the scenes duties.  Richard was also in charge of supplies for all branches, and he continues to make sure we have all the office supplies, forms and miscellaneous items that we need to keep things running smoothly here at Wauna.  And he seeks out good deals!

In 2003, Richard became the Administrative Assistant to past CEO Dave Baggett who came to Wauna when Eileen retired.  Dave appointed Richard to be our official Wauna “Minister of Fun” (yep, you read that right!).  Employees looked forward to his jokes, fun facts and activities in our branches, and they were simply meant to add some fun to our day.  A few of us remember bowling with pumpkins, having paper airplane contests, and other fun games.  Don’t let Richard’s quiet demeanor fool you; he has a great sense of humor and comes up with the funniest lines at the most unexpected times.  But back to his work, Richard was also past CEO Bruce Mallory’s Administrative Assistant, so he has directly served 3 CEOs.

And then in 2005 Richard had the extreme good fortune to join the HR Department. He became responsible for payroll and variety of HR administrative duties that include all our insurance and 401k enrollments/changes, our HR system software, compliance assistance, on-boarding new employees, and much more.  He has experienced 3 payroll systems and countless insurance carriers in the past 11 years, not to mention all the new laws we need to comply with.  He continues to take on new responsibilities as our number of employees increases and our systems become more sophisticated.  Yes, many changes indeed!

A few things you might not know about Richard…  He has an identical twin brother (and Richard claims to be the better looking of the two!).  He will celebrate his 24th wedding anniversary this year (wow!).  He has 2 sons, he is a HUGE David Bowie fan, and a big fan of the Seahawks and the Mariners, too.  He loves cars, burgers, and chocolate (he always has a stash of peanut M&Ms).

Richard is very proud to be a member of Team Wauna and the HR Department, and he enjoys serving all our employees.  Please be sure to give him a high five and thank him for all he does here at Wauna.  And a big “Go Seahawks” is always welcome!)

Richard, thanks for your dedication, your work & your positive outlook for all these years.  Happy anniversary and congratulations!!

Written by Sharon Borgardt, SPHR, SHRM-SCP 

What is “Thanks A Latte”?

 

Support The Credit Union Movement!

Thanks-A-Latte
Thanks A Latte launches to support Credit Unions

July is CULAC month in the world of Credit Unions, but what does that mean?

CULAC stands for the Credit Union Legislative Action Council, they work to influence our leaders in Washington DC to protect the rights – and the very existence – of Credit Unions against the powerful lobbyists from banks.

This year, we are encouraging our members to donate via “Thanks A Latte”, which asks you to donate $3 or more to CULAC. To make donating easy, we have “Thanks A Latte” boxes and envelopes in every branch of WaunaCU for that purpose.

Wauna Credit Union strongly supports CULAC and their grassroots efforts to keep Credit Unions alive, thriving, and part of the fabric of America. Please support this organization if you can.

Thank You!

Want to know more about what CULAC does? Check out this video:

 

From the CUNA Website (http://www.cuna.org/Grassroots-And-Political-Action/CULAC/What-Is-CULAC):

CULAC’s purpose, as defined in its Articles of Association, is to “provide the opportunity for individuals interested in the future of the credit union movement to contribute to the support of worthy candidates for federal office who believe, and have demonstrated their belief, in the principles to which the industry is dedicated.”

CULAC accomplishes its mission by contributing to and supporting federal candidates and committees that support the Credit Union Movement. It is your continued involvement, support and dedication that provides us with the resources to elect credit union advocates to Congress.