Wauna Credit Union is growing fast (if you want to join us check out our careers page). The main reason for that is the great service we provide our members. The reason for that great service is our amazing employees. We caught up with a couple who are having their anniversary this month.
Monica Lauber – 13 Years
What is your current position?
I am the VP of Mortgage. I oversee the Mortgage Department, and the great employees who help our members make their home ownership and home improvement dreams come true. I’ve been here a while, and it’s amazing to see Wauna Credit Union grow to offer more-and-more products and services, while staying true to the values of the communities we serve.
What is your favorite WCU memory?
The best thing about this job is my favorite memory changes all the time. Right now it’s helping a member who’s been with the credit union since he was in high school buy his first home. We opened his first checking account, helped him buy a car, and even do business banking with his company. It’s the great thing about
being part of a credit union. We get to establish personal and lifelong relationships with our members.
What is something you like to do when you’re not at work?
My free time revolves around hanging with my family. I love to get out-and-about with my husband Derek and two sons (16 and 8) Magnus and Brokk… It ’s great to see my sons develop their own interests, but also see how they were influenced by us. We are a big jiu-jitsu family so a lot of our time is spent on the mat. I also have 3 adorable American bully’s that love to play.
Jeannie Byrum – 1 Year
What is your current position?
I am a Member Consultant II in the Clatskanie branch. My job is to help members with transactions, open accounts, process loans start to finish, educate on building credit, and help any member with any question they may have. (BTW this is actually a really good description). We have a hip-to-hip service philosophy, which means my number one priority is to get to know our members and really listen to their needs. It’s awesome to have the power to be the one who helps.
What is your favorite WCU memory?
It’s not a specific memory, but any time I get to laugh while doing my job. Sometimes it’s when a member cracks a joke and sometimes it’s just when something unexpected happens during the day. We’re all about getting doing our best, but having fun while we do it.
What is something you like to do when you’re not at work?
I like to adventure with my boyfriend Andrew. Our favorite thing to do around town is go hiking up in the hills or hit the river. When we get out of town we like to stay outdoors and climb Smith Rock, or explore the trails around Mt. Hood. I can be a homebody too. Sometimes there’s nothing better than hanging out at reading a good book, or spending time with friends and family.
Kerbie Belknap – 1 Year
What is your current position?
I am an MC in Astoria. I assist members with transactions, process loans, and answer any questions members might have. I love being one of the faces of the credit union and getting a chance to talk to our members every day.
What is your favorite WCU memory?
My favorite memory has to be the last in service day. We get to chat about how the credit union is growing our products and services to help our members even more. It was so fun to learn more about what we’re doing and see all the people I went to training with, and visit with employees that I don’t get to see often. Our CXO John Moore is quite the DJ, and makes sure that there is plenty of great music and impromptu dance-offs.
What is something you like to do when you’re not at work?
I love to cook, drink wine, watch Netflix, go on vacation and spend time with my two girls and husband.
Others
- Jacob Humphries – 3 years